วันนี้เมล์ไปอีกตอนกลางวัน มันก็ยังไม่ตอบมาอีก เซ็งเลย ไม่ซื้อเว็บนี้แล้ว
วันนี้ ได้รับเมล์ตอบละครับ ขอต่อเวลาอีก 2 อาทิตย์
Hi. Thank you for informing your order numver.
I'm sorry to hear that your package has not arrived.
Packages sent by SAL are normally delivered in 1-3 weeks on average, but it may also take some additional time since they are handled in the same way and with the same priority as surface mails. Also in general, packages may delay at the customs.
If they are not able to deliver a package for any reason, they are supposed to return it to the sender, but that has not happened so far.
Just in case, we made an inquiry about your package. It will take time for us to receive meaningful information in response to our inquiry, but if we find out anything on our end before the package is actually delivered, we'll let you know.
Likewise, please let us know if the package arrives, or if you find out anything on your end.
As I mentioned above, it will take time for our inquiry to be processed, but if you do no hear from us in 2 weeks, please contact us again, as well.
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Sincerely,
Mana Miyamoto
เขาส่ง surface mail (ทางเรือ) แบบนี้ ลุ้นจนหัวใจวายได้ง่ายๆ ครับ ผมเคยเจอหนนึง ส่งจากอเมริกา ใช้เวลา 2 เดือนเต็ม
เอากับเขาสิ
Hi,
I'm sorry to hear that the package still has not arrived.
We still have not received any meaningful information about the status
of the package on our end, either.
However, as you can see from the following link,
SAL can take up to 12 weeks at the most. So at this point, we can not determine that your package is lost.
http://www.cdjapan.co.jp/help/ordering.html#8I understand that 12 weeks is very long but we have customers informing us they have received their packages after waiting for 12 weeks.
Could you possibly wait until the promised period while we keep on waiting to receive information of the location of your package?
We will contact you as soon as we find out anything and if even if we don't, we will give you an update in 2 weeks.
Kind Regards,
Mana Miyamoto
www.cdjapan.co.jpHi
Thank you for your confirmation.
Your replacement order will be shipped out as soon as we
receive the product in our warehouse.
You will receive a shipment confirmation mail when the order is shipped out.
Have a nice day.
ต่อความหวังไปอีก คราวนี้เขาขึ้น status ว่าจะ air mail ให้เลย แต่ ของยังไม่มีใน stock